Privacy policy

IMPORTANT PRIVACY DISCLOSURE

This Privacy Policy explains how Quantara Capital ("Quantara Capital," "Company," "we," "us," or "our") collects, uses, discloses, stores, safeguards, and otherwise processes information about individuals who visit our website, create an account, apply to become a Strategy Manager, connect a brokerage account, subscribe to a strategy, use our AI-powered chatbot, communicate with us, or otherwise interact with our services (collectively, the "Services").

This Privacy Policy should be read together with our Terms of Use, Risk Disclosure Statement, Investment Disclaimer and Non-Advisory Disclosure, API Authorization and Trading Consent Agreement, Marketplace Terms and Conditions, Strategy Manager Agreement, AI Chatbot Disclaimer, and any additional disclosures or consents presented at the time of collection.

By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with this Privacy Policy, you must not access or use our Services.

1. Scope of This Privacy Policy

This Privacy Policy applies to information collected by Quantara Capital through:

• Our public-facing websites, landing pages, applications, dashboards, forms, and online portals

• User accounts and customer support interactions

• Strategy marketplace participation, including both subscribers and Strategy Managers

• API-based brokerage integrations and trade automation features

• AI chatbot interactions and related prompts, outputs, and service logs

• Marketing communications, events, surveys, waitlists, and other business development activities

• Security monitoring, fraud prevention, legal compliance, and operational administration

This Privacy Policy does not apply to information collected by third parties that are not controlled by Quantara Capital, including your brokerage (such as Interactive Brokers or other supported brokerages), payment processors, analytics providers, cloud infrastructure providers, social networks, or other external websites or services, even if they are linked from or integrated with our Services. Your brokerage relationship, brokerage account terms, and brokerage privacy practices are governed by your brokerage's own agreements and policies, not this Privacy Policy.

2. Information We Collect

We may collect, receive, generate, infer, combine, and otherwise process the following categories of information, depending on how you interact with the Services.

2.1 Information You Provide Directly

We collect information you voluntarily provide when you:

• Create an Account: Name, email address, phone number, username, password, and other registration details

• Complete Your Profile: Address, date of birth, demographic information, professional background, and business affiliations

• Connect Brokerage Accounts: Information necessary to establish API connections with your brokerage (such as Interactive Brokers or other supported brokerages), including account identifiers and authentication credentials

• Subscribe to Services: Payment information, billing address, subscription selections, and transaction history

• Contact Us: Communications, inquiries, feedback, support requests, reviews, ratings, comments, testimonials, and any content you submit

• Participate in Surveys or Promotions: Responses and participation data

• Strategy Manager Applications: Strategy descriptions, methodology summaries, performance information, disclosures, promotional materials, tax documentation, and payout details

2.2 Information Collected Automatically

When you access our Services, we automatically collect certain information, including:

• Device Information: IP address, browser type, operating system, device identifiers, hardware settings, language preferences, and device model

• Usage Data: Pages viewed, features used, click patterns, clickstream data, time spent on pages, navigation paths, feature usage data, timestamps, and page interaction metrics

• Log Data: Access times, error logs, crash logs, diagnostics, API calls, latency, signal transmission timing, connectivity data, referring URLs, and similar technical events

• Location Data: General geographic location based on IP address or device settings

2.3 Brokerage, Trading, and Financial Information

When you connect a supported brokerage account through our Services, we may collect or receive information necessary to facilitate automated trading and provide related functionality, including:

• Brokerage account identifiers and connection metadata

• Information about current holdings, open positions, pending orders, executed orders, account status, buying power, margin availability, and similar account-level data

• Strategy subscription settings, position sizing settings, portfolio allocation preferences, trade signal handling information, and execution-related logs

• Performance data, including gains, losses, drawdowns, win/loss data, trade history, and related strategy analytics

• Audit logs, timestamps, system events, revocation status, and connection health information related to API-based integrations

Important Clarification: Quantara Capital does not seek to collect your brokerage login credentials through ordinary platform use where authentication is handled through secure token-based or brokerage-authorized API protocols. The API authorization does not grant us permission to withdraw funds from your account, transfer securities out of your account, or access your personal banking information through the integration itself.

2.4 Information from Third Parties

We may receive information about you from third parties, including:

• Your Brokerage: Account status, connection status, and trade execution confirmations from your brokerage (such as Interactive Brokers or other supported brokerages)

• Technology Partners: Platform usage data and strategy subscription information from our third-party technology providers

• Strategy Managers: If you interact with Strategy Managers (such as through comments, support requests, or subscriptions), we may receive information about those interactions

• Payment Processors: Transaction confirmations, billing information, limited payment-related metadata, card brand, expiration data, billing zip code, payment status, and processor tokens

• Analytics Providers: Aggregated usage and performance data

• Identity Verification Vendors: Verification results and fraud prevention signals

• Advertising Networks and Social Media Platforms: Referral data, campaign metrics, and publicly available information

2.5 Cookies and Tracking Technologies

We and our service providers may use cookies, web beacons, pixels, SDKs, local storage, tags, scripts, device identifiers, session replay tools, analytics scripts, and similar technologies to:

• Keep you signed in and authenticate sessions

• Maintain your session and remember your preferences

• Analyze usage patterns and improve our Services

• Measure usage and traffic patterns

• Understand marketing effectiveness and attribution

• Provide personalized content and features

• Detect and prevent fraud, bots, abuse, and security issues

• Improve performance, functionality, and user experience

You can control cookies through your browser settings. However, disabling cookies may limit your ability to use certain features of our Services. Some browsers offer global privacy control or similar signals, and Quantara Capital may process such signals where required by applicable law.

2.6 Inferences

We may derive inferences from the information described above, such as likely product interests, engagement patterns, strategy preferences, fraud risk signals, support needs, or suspected misuse patterns. These inferences may be used for personalization, security, operational improvement, and business analytics, subject to applicable law.

3. How We Use Your Information

We may use information for any lawful purpose, including the following:

3.1 Provide and Maintain Services

• Create and manage your account

• Facilitate connections between your brokerage account and our platform

• Connect you with Strategy Managers and their trading strategies

• Transmit trade signals and support automated trading workflows

• Process transactions and send related information

• Manage subscriptions, billing, customer service, account preferences, and marketplace access

• Administer Strategy Manager accounts, payout arrangements, platform permissions, and business relationships

• Provide customer support and respond to inquiries

• Power our AI chatbot and improve its responses

3.2 Improve and Develop Services

• Analyze usage trends and user behavior

• Develop new features and functionality

• Conduct research and analysis

• Test and troubleshoot our platform

• Improve features, workflows, infrastructure reliability, design, support quality, onboarding, pricing, and content

• Train, tune, evaluate, monitor, and improve internal models, automation systems, search, ranking, and AI-enabled features (except where prohibited by law or separate commitments)

3.3 Communications

• Send administrative notices, updates, and security alerts

• Deliver transactional emails, legal notices, technical alerts, onboarding messages, and product updates

• Provide information about products, services, and promotions (with your consent where required)

• Send newsletters, surveys, event invitations, promotional communications, and other marketing materials, subject to applicable law and your communication preferences

• Respond to your comments, questions, and requests

• Record, review, and manage communications for quality assurance, training, fraud prevention, and dispute resolution

3.4 Personalization and User Experience

• Customize dashboards, strategy discovery experiences, educational materials, and platform settings

• Remember user preferences, saved settings, watchlists, risk-control configurations, and account configurations

• Present content, strategies, alerts, reminders, or recommendations based on usage patterns, subscriptions, and account context

Important: Nothing in this Privacy Policy converts the Services into investment advice or creates an advisory relationship.

3.5 Security, Compliance, and Enforcement

• Protect against unauthorized access, fraud, abuse, market manipulation, account compromise, payment abuse, and violations of our policies or agreements

• Detect, investigate, prevent, and respond to fraud, suspicious activity, and prohibited conduct

• Verify identity, eligibility, authority, and account ownership

• Comply with legal obligations, tax obligations, subpoena requests, court orders, regulatory expectations, audit requirements, and law enforcement requests

• Enforce our contracts, collect debts, defend legal claims, preserve evidence, and protect the rights, safety, property, systems, and users of Quantara Capital and others

• Monitor, review, log, and audit use of the Services, communications, marketplace activity, and integrations for compliance, security, quality, fraud prevention, and dispute resolution purposes

3.6 Corporate and Commercial Operations

• Manage business operations, internal reporting, finance, accounting, insurance, audits, and strategic planning

• Conduct due diligence in connection with financing, investment, merger, acquisition, bankruptcy, asset sale, restructuring, or similar corporate transactions

• Evaluate or effectuate business transfers in which personal information may be among the transferred assets, subject to applicable law

3.7 Legal Bases for Processing

Where required by applicable law (including for EEA/UK users under GDPR), Quantara Capital relies on one or more legal bases for processing personal information, including:

• Contract Performance: Processing necessary to provide our Services or steps taken at your request before entering a contract

• Legitimate Interests: Operating, protecting, improving, marketing, and administering the Services and business (where not overridden by your rights)

• Legal Compliance: Processing required by applicable law

• Consent: Where you have given explicit consent

• Protection of Vital Interests: When necessary to protect vital interests

• Establishment, Exercise, or Defense of Legal Claims: As needed for legal matters

Where consent is the legal basis, you may withdraw consent as permitted by law, but withdrawal will not affect processing that occurred before withdrawal and may affect your ability to use certain Services.

4. How We Share Your Information

We may disclose information to the following categories of recipients for legitimate business, contractual, legal, and operational purposes.

4.1 Service Providers and Contractors

We share information with third-party vendors, contractors, consultants, and other service providers who perform services on our behalf, including:

• Technology Partners: Our third-party technology providers that power our automated trading functionality, strategy signals, and trade automation

• Your Brokerage: To facilitate account connections and trade execution (such as Interactive Brokers or other supported brokerages)

• Strategy Managers: Limited information necessary for them to provide strategy services (such as subscription status, but not personal financial details)

• AI Service Providers: Third-party AI technology providers that power our chatbot

• Payment Processors: To process subscription payments

• Cloud Hosting Providers: To store and process data

• Analytics Providers: To analyze platform usage

• Customer Support Tools: To manage support inquiries

• Identity Verification and Fraud Prevention Vendors

• Tax and Accounting Partners

• Auditors and Insurers

These providers are contractually obligated to protect your information and use it only for the purposes we specify.

4.2 Legal Requirements and Safety Disclosures

We may disclose your information if required by law or if we believe in good faith that such action is necessary to:

• Comply with legal process, subpoenas, court orders, or government requests

• Protect and defend our rights or property

• Prevent fraud, market abuse, or investigate potential violations of our Terms

• Detect or prevent security incidents or prohibited conduct

• Protect the safety of our users, Strategy Managers, brokerages, service providers, regulators, or the public

• Establish, exercise, or defend legal claims

• Preserve evidence and cooperate with authorities where appropriate

4.3 Corporate Affiliates and Business Transfers

• We may disclose information within our corporate family, to current or future affiliates, investors, lenders, acquirers, successors, and advisors in connection with legitimate business operations or corporate transactions

• If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, or sale of assets, your information may be transferred as part of that transaction. We will notify you of any change in ownership or uses of your information

4.4 Marketplace Participants

If you use the marketplace, some information may be disclosed to Strategy Managers or visible within marketplace workflows as necessary to administer subscriptions, support strategy operations, handle disputes, or comply with legal obligations. Quantara Capital limits disclosures where feasible, but marketplace functionality may require certain account, subscription, or performance-related data exchanges.

4.5 With Your Consent

We may share your information for other purposes with your explicit consent or when you request, authorize, direct, or consent to the disclosure (such as when you connect external services, request introductions, participate in a referral program, or direct us to share information with professional advisers or counterparties).

4.6 Aggregated or De-Identified Data

We may create, use, disclose, sell, license, publish, and otherwise exploit de-identified, anonymized, aggregated, or statistical information for any lawful purpose, provided that such information is not reasonably intended to identify you under applicable law.

5. Sale, Sharing, and Targeted Advertising

Depending on applicable law, certain disclosures involving cookies, analytics, advertising technology, or cross-context behavioral advertising may constitute a "sale," "sharing," or targeted advertising. Quantara Capital may use or permit third-party analytics and advertising tools that collect identifiers and usage information for campaign measurement, audience development, ad delivery, retargeting, or similar marketing purposes.

Quantara Capital does not represent that it sells traditional customer lists for cash in the ordinary course. However, applicable privacy laws may define "sale" or "sharing" broadly enough to include certain digital advertising and analytics disclosures even when no money changes hands. Where required by law, Quantara Capital will provide relevant notice and rights, including opt-out rights.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide our Services and maintain your account

• Comply with legal obligations (including tax, accounting, and regulatory requirements)

• Resolve disputes and enforce our agreements

• Fulfill the purposes described in this Privacy Policy

• Maintain records of consent, agreements, revocations, and authorizations

• Preserve audit trails related to trading automation, signal transmission, subscription activity, disputes, complaints, fraud reviews, or investigations

• Protect against litigation and resolve complaints

• Maintain backups, disaster recovery systems, archival systems, and security logs

When your information is no longer needed, we will securely delete or anonymize it. Specific retention periods vary based on the type of data:

• Account Information: Retained while your account is active and for 5 years thereafter

• Transaction Records: Retained for 7 years as required by financial regulations

• Communications: Retained for 3 years

• Usage Data: Retained for 12 months in identifiable form

Even after account closure, information may remain in backups, archives, logs, de-identified datasets, or systems maintained for legal, security, anti-fraud, and business continuity purposes for a period of time.

7. Data Security

We implement appropriate technical, administrative, physical, and organizational measures to protect your personal information, including:

• Encryption of data in transit (TLS/SSL) and at rest

• Access controls, authentication safeguards, and role-based permissions

• Regular security assessments, monitoring, and logging

• Employee training on data protection practices

• Incident response procedures

• Vendor controls and backup practices

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee its absolute security.

Your Responsibilities:

• You are responsible for maintaining the confidentiality of your account credentials and devices

• You must promptly notify us at inquiries@quantaracapital.ai of suspected unauthorized access or security issues

• Quantara Capital may investigate incidents, suspend access, require credential resets, preserve logs, and cooperate with authorities where appropriate

• Quantara Capital may provide notices of security incidents or data breaches where required by law or where otherwise deemed appropriate

8. Your Rights and Choices

8.1 Account Information

You may access, update, or delete your account information at any time through your account settings or by contacting us at inquiries@quantaracapital.ai.

8.2 Marketing Communications

You may opt out of promotional emails by clicking the "unsubscribe" link in any marketing email or by contacting us. Note that you may still receive transactional, relationship, legal, security, or account-related communications.

SMS/Text Messaging Privacy: No mobile information (including phone numbers collected for SMS) will be shared with or sold to third parties or affiliates for marketing or promotional purposes. Phone numbers collected for text messaging are used solely to send the messages you have consented to receive. Information sharing to subcontractors in support of these services (e.g., our SMS provider) is permitted. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

8.3 Cookies

Most browsers allow you to refuse or delete cookies. Please note that disabling cookies may affect the functionality of our Services.

8.4 Do Not Track and Privacy Preference Signals

Our Services do not currently respond to "Do Not Track" signals unless required by law. However, you can control tracking through your browser settings and the choices described in this Policy. Where required, Quantara Capital may recognize privacy preference signals such as Global Privacy Control for applicable opt-out requests.

8.5 Rights for California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act and California Privacy Rights Act:

• Right to Know: Request information about the categories and specific pieces of personal information we have collected about you

• Right to Delete: Request deletion of your personal information, subject to certain exceptions

• Right to Correct: Request correction of inaccurate personal information

• Right to Opt-Out of Sale/Sharing: Opt out of sale or sharing of personal information and targeted advertising

• Right to Limit Use of Sensitive Personal Information: Request limits on how we use sensitive personal information

• Right to Non-Discrimination: We will not discriminate against you for exercising your rights

Categories of Information (California-Specific): The categories of personal information described in this Privacy Policy are intended to correspond generally to the categories of information that may be collected under the California Consumer Privacy Act, as amended. Quantara Capital may collect identifiers, customer records information, commercial information, internet and network activity, geolocation data, audio or similar communications data, professional information, inferences, and sensitive personal information as described in this Privacy Policy. Quantara Capital collects and uses such information for the business and commercial purposes described above and may disclose it to the categories of recipients described above.

To exercise these rights, contact us at inquiries@quantaracapital.ai. We will verify your identity before processing your request.

8.6 Rights for EEA/UK Residents (GDPR)

If you are located in the European Economic Area or United Kingdom, you have additional rights:

• Access: Request a copy of your personal data

• Rectification: Request correction of inaccurate data

• Erasure: Request deletion of your data ("right to be forgotten")

• Restriction: Request restriction of processing

• Portability: Request transfer of your data in a machine-readable format

• Objection: Object to processing based on legitimate interests

• Withdraw Consent: Withdraw consent at any time (without affecting lawfulness of prior processing)

• Lodge a Complaint: File a complaint with your local supervisory authority

To exercise these rights, contact us at inquiries@quantaracapital.ai.

8.7 General Rights Information

Depending on your location and applicable law, you may have some or all of the following rights:

• Right to receive a portable copy of certain personal information

• Right to appeal a denial of a privacy rights request where required by law

Important Limitations: These rights are not absolute. Quantara Capital may deny, limit, or condition requests where permitted by law, including where necessary to comply with legal obligations, protect rights, complete transactions, detect fraud, secure the Services, exercise free speech, maintain records, or preserve the integrity of marketplace, brokerage, or contractual workflows.

9. AI Chatbot and Automated Tools

Quantara Capital's Services may include an AI-powered chatbot and other automation features intended for informational, educational, operational, and support purposes rather than investment advice.

When you use these features, we may collect and process:

• Prompts, messages, uploaded files, questions, and instructions

• Generated outputs and follow-up interactions

• Metadata such as time, feature usage, device information, and error logs

• Human review notes where content is escalated for safety, quality, support, or compliance purposes

This information may be used to provide responses, improve tools, monitor abuse, detect policy violations, analyze performance, and develop or refine product capabilities, subject to applicable law and contractual obligations. Users should avoid submitting highly sensitive information unless necessary, because AI systems and support review workflows may involve additional processing and retention.

Automated systems may be used for fraud detection, security monitoring, content moderation, support triage, analytics, eligibility review, or product personalization. Quantara Capital does not guarantee that automated systems are error-free, unbiased, or suitable for any legal or financial purpose.

Third-Party AI Service Providers: Third-party AI service providers may process your chatbot interactions subject to their privacy policies and our contractual agreements with them. See our AI Chatbot Disclaimer for complete terms and limitations.

10. International Data Transfers

Our Services are operated in the United States. If you are located outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.

For transfers from the EEA/UK, we rely on:

• Standard Contractual Clauses approved by the European Commission

• Other lawful transfer mechanisms as appropriate

By using our Services, you understand that your information may be transferred to and processed in jurisdictions that may not provide the same level of legal protection as your home jurisdiction. Where required by law, Quantara Capital will implement appropriate transfer mechanisms or safeguards.

11. Third-Party Links and Services

Our Services may contain links to third-party websites or services, including your brokerage (such as Interactive Brokers or other supported brokerages), our technology partners, payment providers, analytics platforms, AI providers, cloud services, and other tools. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party services you access.

Quantara Capital does not control third-party privacy practices and is not responsible for their content, security, policies, or processing activities. Without limitation, your brokerage account, brokerage execution, custody, account administration, and third-party API permissions are governed in part by your brokerage's own terms and privacy practices.

12. Children's Privacy

Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child, we will take steps to delete that information promptly.

Eligibility requirements for the platform require users to be adults with legal capacity and supported brokerage access, reinforcing that the Services are intended for adult users.

If you believe we have collected information from a child, please contact us at inquiries@quantaracapital.ai.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:

• Posting the updated Privacy Policy on our website

• Updating the "Last Updated" date at the top of this Policy

• Sending you an email notification (for material changes)

Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes to the extent permitted by law.

Quantara Capital is not obligated to provide individualized notice of every non-material change.

14. User Responsibilities

You are responsible for:

• Providing accurate information

• Keeping account credentials confidential

• Maintaining the security of devices and email accounts used with the Services

• Reviewing your brokerage permissions, subscriptions, and connected services

• Avoiding submission of unnecessary sensitive information through public forms, chats, or free-text fields

• Monitoring for unauthorized activity and notifying us promptly

Strategy Managers and other platform participants may have additional confidentiality, compliance, and data handling obligations under separate agreements.

15. Additional Protective Provisions

To maximize legal, operational, and commercial protection, the following additional provisions apply to the extent permitted by law:

• Quantara Capital may preserve and disclose information where it believes doing so is necessary to protect the platform, users, Strategy Managers, counterparties, brokerages, service providers, regulators, or the public

• Quantara Capital may rely on third-party vendors and infrastructure providers and is not responsible for the independent privacy or security practices of unaffiliated third parties except as required by law

• Quantara Capital may de-identify or aggregate information and retain or use such data indefinitely to the extent permitted by law

• Rights and choices described in this Privacy Policy are subject to exceptions, verification procedures, legal retention requirements, dispute preservation needs, and technical limitations

• Nothing in this Privacy Policy creates a fiduciary duty, advisory relationship, escrow obligation, custody obligation, or any contractual promise beyond those expressly made in Quantara Capital's separate agreements and legally binding terms

• If any provision of this Privacy Policy is found invalid or unenforceable, the remaining provisions shall remain in full force and effect

16. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

Quantara Capital
30 Wall Street, 8th Floor
New York NY, 10005
inquiries@quantaracapital.ai

17. Acknowledgment

By using Quantara Capital's Services, you acknowledge that you have read and understood this Privacy Policy and that your information will be handled as described herein.

By using the Services, creating an account, submitting information, connecting a brokerage account, applying as a Strategy Manager, subscribing to a strategy, or interacting with the AI chatbot, you acknowledge that you have read and understood this Privacy Policy.